Top > FAQ

  • Can I receive and send the baggage?

    Yes, a receipt of the baggage and delivery are possible if it is the business hours.
    Please arrange the receipt to arrive during a stay by possibility by all means for two days of the check-in due date.
    I can arrange the delivery with cash on delivery, the prepayment.
    (I prepare a post office and a slip of Yamato Transport for the front desk.)

  • Could you keep my baggage ?

    Yes, it’s possible to keep the baggage from 7:00 to 19:00. (No charge)

  • Would you extend time of the check-out a little?

    Check-out time is 10 o’clock a.m. and basically the situation somewhat may be extended. Please ask at the front desk.

  • Could check in early?

    It’s after 15 o’clock that you can enter a room, but the check-in procedure and keeping of the baggage are possible from after 7 o’clock in the morning. When being ready for a room, it’s possible to enter a room.
    The person who would like to check in early tell me arrival schedule time, please.

  • Is there a parking lot?

    I’m sorry. There are no parking lots of the customer exclusive use, so please use the surrounding coin parking. 5-6 case coin parking is within the walking range. When night is stopped, it’s about 900 yen-about 1200 yen.

  • Is there breakfast service?

    Free breakfast service was finished on 24th March 2020.

  • Until what time can I use a laundromat?

    You can use a laundromat for 24 hours.(Washer 200yen, Dryer 100yen)
    You can buy a detergent for 50 yen at the front desk.
    We lend it free at the front desk when you want to use a clotheshorse hanger.
    Please tell any time.

  • How old is the child who must pay the hotel charges from?

    Up to two children under 12 years old can stay free of charge when using existing beds.
    A children under 6 years stay free of charge for extra beds.
    Any additional older children or adults are charged JPY 3000 per night for extra beds. (The number of extra beds are limited, so please request in advance.)
    A crib for children under 2 years old is free of charge. (We only have one crib, so please request in advance.

  • Can I add an extra bed?

    You can add an extra bed to only the single room and the twin room for 3000 yen.
    However, the number of beds has a limitation, please be sure to confirm in advance.
    The room becomes very small if I put an extra bed.Please be understanding of this.

  • Can I choose a layout and the interior decoration of the room?

    I’m sorry. You cannot appoint a room.
    But we make an effort in order to prepare the room you chose.
    We can’t comply with your request by the status of booking, so please accept it beforehand.

  • Is there the smoking room?

    I’m sorry.You must not smoke in this guest house.
    When you smoke, please use smoking space for the first floor of a basement.

  • Is the room a private room? Is there a bath in the room?

    Yes, all rooms are a private room. A bus restroom (unit bath) is in each room.

  • Is there any bicycle rental service?

    Yes. All the guests who are staying at our guest house can rent bicycle for free of charge. (Normal bicycles are free of charge. Electric assist bicycle is 300 yen per day) The bicycles are limited in number, so please note that the reservation for the bicycles are not available. (first come, first served bases)


Kyoto Uraraka Guest House
740 Kitaiseyacho Kamigyoku, Central Kyoto, Kyoto, Japan 602-8152

(C)Kyoto uraraka house All Rights Reserved.