Top > Terms of Service
* Please make sure that your check in time is from 15:00 to 20:00.
If you expect to arrive at a later time, please make sure to contact the property in advance.
Please pay the accommodation fee in cash or credit card upon check-in.
* Please bring the room key to the front desk when you check out.
If you want to check out before 7:00am, please inform us in advance.
VISA, JCB, American Express, DINERS, DISCOVER, Union Pay, UC, MASTER, SAISON CARD, NICOS, MUFJ Card, UFJ Card, DC Card
If you want to cancel or modify your reservation, please let us know at least 2 days before the check in date.
If you canceled the day before check-in or on that day, cancellation fee will be charged.
Also, if there has cancellations without prior notice on the check in date, please aware that all the reservation will be canceled.
If canceled or modified up to 1 day before date of arrival, 30 percent of the total price of the reservation will be charged.
If canceled or modified on the date of arrival or in case of no-show, 100 percent of the total price of the reservation will be charged.
* If you want to cancel the part of your reservation while you stay in here, please let us know 2days before the day you want to cancel.
If you had let us know at least 2 days prior to the date on which it is to be canceled, we will refund the appropriate amount of accommodation fees received payment at the time of check-in. If you cancel the day before or on the day, cancellation charge will be charged followed by cancel policy.
Up to two children under 12 years old can stay free of charge when using existing beds.
A children under 6 years stay free of charge for extra beds. Any additional older children or adults are charged JPY 3000 per night for extra beds. (The number of extra beds are limited, so please request in advance.)
A crib for children under 2 years old is free of charge. (We only have one crib, so please request in advance.)
SMOKING is strictly prohibited in this guest house.
NOT ONLY in the rooms, but also in the bathroom & balcony.
There is a smoking space at the corner of parking lot (B1).
If you smoke in this guest house, extra cleaning expense will be charged.
Shoes strictly prohivited in the room.
Please take off your shoes before entering.
Please don’t talk loudly especially after 21:00 until 7:00am at the community room on the 2nd floor and the corridor of each floor. Please keep good manner for another guest.
When you go out, please keep the room key by yourself. If you lost the room key, there might have extra charge for changing key.
We don’t take any responsibility with lost of your belongings.
Please read "Regulation for bicycle in Kyoto" before you use.
Please do not park bicycle in front of houses and do not park in front of shops for a long time.
If you lost bicycles or we receive complaint, there might have extra charges.
Kyoto Uraraka Guest House